Switching · Off-season, one afternoon

Your park's history comes with you.

Parks switch in the off-season, and so does everything here: an afternoon between October and April, most of it waiting on exports. Here is exactly what moves, from each system, in plain words — including the parts that can't.

From Campground Master

Campground Master exports its data and reports to CSV files — its own documentation says so — and ParkByHand has an importer built for those exports. Columns are matched by header name, not by position, so the report layout you have is the one that works.

Export from Campground Master

Run the exports for your sites, your guest list, and your reservations, and save the CSV files. Ten minutes at the desk you've used for years.

Import into ParkByHand

Paste or upload each file on the import page. Sites land with their types, lengths, hookups and nightly rates; guests land with names, emails and phones; reservations land on the calendar and immediately hold their sites.

Read the skipped list

Anything that can't come across — a reservation naming a site that doesn't exist, dates in a format that can't be read, a stay that would collide with one already imported — is listed for you, row by row, with the reason. Nothing is ever dropped silently.

Honest notes on the Campground Master move

Rates and site details come across well. Photos do not — Campground Master exports are data, not pictures. Past stays import as records; if you only want the future book moved, export only future reservations. And re-importing the same file is safe: sites are matched by name, so nothing doubles up.

From Campspot: a partial move, said plainly

We will not call this one-click, because it isn't. Campspot keeps your park's data inside its marketplace system, and what you can bring is what it lets you export:

Usually exportable: your guest list and your future reservations — these come across through the same CSV import
Yours to re-enter: your site list and rates, if a clean export isn't offered — for a park under 40 sites, this is the same afternoon, and we'll help
Cannot move: stored guest cards and payment history — cards live in Campspot's payment vault, by design, and guests simply pay their next deposit fresh on your new page

If Campspot offers you an export we haven't seen, send it to us before you decide — we'll tell you honestly how much of it the importer can take.

Ask about your move See the flat price you'd move to

When to switch

Parks make this move in the off-season — October through April — when the book is quiet and there's time to walk the new grid against the old one, site by site, before the first guest arrives. Your old system keeps running until you're satisfied; nothing here asks you to burn a bridge before the new one holds weight.